RETURN POLICY

Our policy lasts 7 days. If 7 days have passed since you received your order, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are given (if applicable)

• Any item not in its original condition, damaged or missing parts for reasons not due to our error
• Any item that is returned more than 15 days after purchase

If approved, your refund will be processed to the original payment method, within a certain number of days or at the time of being in cash.

Late or missing refunds (if applicable)

If you still haven\'t received a refund, please check your bank account again first.

Then contact your credit card company, it may take some time before your refund is officially posted.

Then contact your bank. There is often some processing time before a refund is posted.

If you\'ve done all of this and still haven\'t received your refund, please contact us at deerbeadsstore@outlook.com.

Items for sale (if applicable)

Only regular priced items can be refunded, unfortunately sale or sale items cannot be refunded.

After receiving your merchandise, if an item is missing due to our error, the customer can choose between a refund of the money or that the store retains the merchandise until the customer makes his next purchase, where he must notify that the item has been sent to him. has withheld.

If you receive any defective merchandise, we will require photos and information to verify and corroborate that the customer cannot use the product, that is to say that the product does not work, then we will proceed to make a full or partial refund of the item.